Official Document – my888

Terms & Conditions my888 – A Complete Guide for Malaysian Members

Before registering and using the my888 platform, please read these Terms & Conditions carefully. This document outlines your rights and responsibilities as a member, as well as how my888 operates fairly and transparently for all Malaysian players.

Last updated: January 2026
Language: Malay (ms-MY)
Applicable to: Malaysia
PDPA 2010 Compliant
Key Contents
  • Eligibility & Registration
  • Deposit & Withdrawal
  • Bonus & Promotion Terms
  • Betting Rules
  • Responsible Gaming

Key Things You Need to Know About my888's Terms

A summary of the six key points from my888's terms & conditions most frequently asked about by new members in Malaysia.

Minimum Age 18

My888 only accepts registrations from individuals who are 18 years of age or older. Any account found to have been registered by a minor will be closed immediately and any remaining balance will be refunded.

One Account Per Member Only

Each individual is permitted to hold only one my888 account. Registering multiple accounts using different names, phone numbers, email addresses, or devices is strictly prohibited and may result in all associated accounts being suspended.

Deposits & Withdrawals in RM

All financial transactions on my888 are conducted exclusively in Malaysian Ringgit (RM). Accepted payment methods are Touch 'n Go eWallet, GrabPay, DuitNow, FPX, Boost, and ShopeePay – no foreign payment methods are accepted.

Bonus Subject to Rollover

All bonuses credited to your my888 account are subject to rollover requirements before winnings can be withdrawn. The rollover for Sports Betting is 5x the bonus amount, while casino games and slots require a 20x rollover.

Account Security Is the Member's Responsibility

You are solely responsible for keeping your my888 account password confidential. my888 will not be held liable for any losses arising from password disclosure or unauthorised access resulting from your own negligence.

Responsible Gaming Is Our Priority

My888 takes problem gambling seriously. Self-control tools such as deposit limits, loss limits, and account suspension options are available to all members. We reserve the right to impose account restrictions if signs of problem gambling are detected.

18+
Minimum Age
RM10
Minimum Deposit
1–3 hours
Withdrawal Processing Time
5x
Sports Rollover

Important Note: By registering and using my888's services, you agree to be bound by all terms and conditions set out in this document. Please read this document carefully in its entirety before proceeding with registration. If you do not agree with any part of these terms, please do not register a my888 account.

1

Introduction & Acceptance of Terms

These terms and conditions ("Terms") constitute a binding agreement between you ("Member") and my888 ("Platform", "we", "us", "the Company") governing your use of the my888.run website and all services offered therein. These Terms take effect from the date you complete your my888 account registration.

My888 reserves the right to modify, amend, or update these terms at any time without prior notice. Changes take effect immediately upon being published on this website. It is your responsibility to review this Terms & Conditions page periodically to stay informed of the latest updates. Continued use of the my888 platform after any changes are published will be deemed as your acceptance of those changes.

These terms are written in Bahasa Malaysia for the convenience of Malaysian members. In the event of any interpretational discrepancy, the version reviewed and approved by my888 management shall be considered definitive.

2

Membership Eligibility & Account Registration

To register and use my888's services, you must meet all of the following eligibility requirements:

  • Age requirement: You must be at least 18 years of age at the time of registration. my888 does not permit any individual under the age of 18 to register, use the platform, or access any of the services offered. Any account found to belong to an underage individual will be closed immediately, and any remaining balance will be refunded after deducting any bonuses already used.
  • One account only: Each individual is permitted to hold only one (1) my888 account. Registering a second or multiple accounts using different identities, phone numbers, email addresses, IP addresses, or devices is strictly prohibited. Violation of this rule may result in the suspension or permanent closure of all associated accounts, along with the forfeiture of any remaining balances and bonuses.
  • Accurate information: You are required to provide accurate, complete, and up-to-date information during registration – including your full name, an active Malaysian phone number, and a valid email address. False or misleading information may result in your account being suspended without any refund.
  • Identity verification: my888 reserves the right to request identity verification documents (MyKad or passport) at any time, particularly before processing withdrawals above certain limits. Failure to provide the requested documents within the stipulated timeframe may result in the suspension of withdrawal processing.

Warning: Registering an account on behalf of someone else, using a false identity, or manipulating the registration system is a serious violation of my888's terms and may result in legal action.

3

Deposits, Withdrawals & Financial Transactions

All financial transactions on my888 are conducted exclusively in Malaysian Ringgit (RM). my888 only accepts deposits via the following approved Malaysian payment methods:

Payment Methods Minimum Limit Processing Time Fees
Touch 'n Go eWallet RM10 Instant None
GrabPay RM10 Instant None
DuitNow RM10 Instant None
FPX (Maybank2u, CIMB Clicks) RM10 Instant None
Boost RM10 Instant None
ShopeePay RM10 Instant None

The following conditions apply to all withdrawals:

  • The minimum withdrawal amount is RM30 per request.
  • Withdrawals will be processed within 1 to 3 hours for regular members, and instantly for VIP Diamond members.
  • Withdrawals may only be made to the same payment method used for the deposit — this is a security measure to prevent money laundering.
  • My888 reserves the right to request additional identity verification before processing any withdrawal exceeding RM5,000 within a 24-hour period.
  • Winnings derived from bonus funds are subject to completion of the rollover requirement before withdrawal is permitted.

My888 does not charge any processing fees for deposits or withdrawals. Any fees that may be imposed by third-party payment service providers are beyond my888's control and are the sole responsibility of the member.

4

Bonus & Promotion Terms

My888 offers a variety of bonuses and promotions from time to time for both new and existing members. All bonuses are subject to the specific terms stated on their respective promotion pages, as well as the following general conditions:

  • Welcome bonus: Eligible for new members registering for the first time only. Each individual, device, and IP address may claim the welcome bonus once in a lifetime.
  • Sports betting rollover requirement (5x): All bonuses used for Sports Betting and e-sports carry a 5x rollover requirement on the bonus amount. For example, a MYR 100 bonus requires a total of MYR 500 in wagers before any winnings can be withdrawn.
  • Casino rollover requirement (20x): Bonuses used for Live Casino, slots, and table games carry a rollover requirement of 20x the bonus amount.
  • Bonus validity period: Each bonus has a stated validity period – typically 7 days from the date of credit. Any bonus whose rollover is not completed within this period will be automatically forfeited.
  • Minimum odds: For a sports bet to count as a valid rollover, it must be placed at odds of at least 1.50. Bets placed at odds below 1.50 will not be counted.
  • Bonus abuse prohibition: Any attempt to abuse or manipulate my888's bonus system – including hedging bets with the clear intent of meeting rollover requirements without genuine risk – may result in bonus cancellation and account suspension.

Important note about bonuses: my888 reserves the right to modify, suspend, or cancel any bonus or promotion at any time. my888's decisions regarding bonus eligibility are final and binding.

5

Betting Rules & Platform Usage

Use of the my888 platform is subject to the following betting rules, which are in place to ensure a fair and safe gaming environment for all members:

  • Sports Betting: All sports bets are placed based on the odds displayed at the time the bet is made. Once a bet is confirmed, it cannot be amended or cancelled except under specific circumstances such as match cancellation or a significant technical error.
  • Live betting: Odds for in-play bets can change rapidly. my888 reserves the right to refuse or void in-play bets under certain circumstances, such as a sudden change in match conditions.
  • Betting limits: my888 sets minimum and maximum bet limits for each game and bet type. These limits are subject to change from time to time and vary across game categories. The current limits are displayed directly within each game's interface.
  • Game results: All game results — whether from live sports events, e-sports, virtual sports simulations, or live table games — are final once confirmed by the my888 system. Any request for a review must be submitted within 24 hours of the result being displayed.
  • Technical disruptions: In the event of a technical disruption during an active game, my888 will endeavour to restore the game to its last valid state. Where restoration is not possible, my888 reserves the right to void the round in question and return the wager to the member's account.
  • Collusion prohibition: Two or more players colluding to manipulate game outcomes or exploit system vulnerabilities is strictly prohibited and may result in the closure of all accounts involved.
6

Account Security & Member Responsibilities

The security of your my888 account is a shared responsibility between you and my888. The following are your obligations as a member regarding account security:

  • Keep your account password confidential and do not share your login details with anyone, including family members or friends.
  • Use a strong password (at least 8 characters combining uppercase letters, lowercase letters, numbers, and symbols) and change it regularly.
  • Report to the my888 support team immediately if you suspect your account has been accessed without your authorisation.
  • Always log out of your my888 account after each session, especially when using a shared device.
  • Do not use a VPN, proxy, or any other software to conceal your actual location while using the my888 platform.

My888 shall not be held liable for any financial losses resulting from unauthorised access to your account caused by your own negligence or failure to follow the security measures outlined above.

7

Privacy & Personal Data Protection

My888 is committed to protecting the privacy and personal data of every member in accordance with the Personal Data Protection Act Malaysia 2010 (PDPA 2010). All personal information you provide during registration and use of the my888 platform will be processed and stored in accordance with our full Privacy Policy.

In brief, my888 collects and processes your personal data for the following purposes:

  • Member account management and identity verification.
  • Processing of financial deposit and withdrawal transactions.
  • Service communications including promotional notifications (with your consent).
  • Compliance with legal requirements and fraud prevention.
  • Improvement of my888 products and services.

My888 will not sell or disclose your personal data to third parties for marketing purposes without your explicit consent. For full details on how we manage your data, your rights, and how to contact us regarding privacy matters, please refer to Privacy Policy my888.

8

Responsible Gaming

My888 takes problem gambling seriously. We believe online entertainment should remain a fun form of recreation — not a source of stress or financial hardship. To that end, my888 provides a range of self-exclusion tools to help members play more responsibly:

  • Deposit limit: You can set daily, weekly, or monthly deposit limits through your account settings. These limits take effect immediately once set.
  • Loss limits: Set a maximum loss amount you are willing to absorb within a given period. Once this limit is reached, the system will block any further bets for the specified duration.
  • Cooling-off period: You may request a temporary break from the my888 platform for 24 hours, 48 hours, one week, or one month.
  • Account suspension: If you feel that gambling is beginning to affect your life, you may apply for a temporary account suspension (minimum 6 months) or permanent closure.

my888 Reminder: Only bet what you can afford to lose. Never use borrowed money or funds set aside for essential living expenses. If you or someone you care about needs help, please visit Responsible Gaming page us or contact my888 customer support.

9

Account Closure & Suspension

My888 reserves the right to suspend or close any member's account under the following circumstances:

  • Registering multiple accounts or using a false identity.
  • Fraud, game manipulation, or suspicious activity.
  • Abuse of the bonus or promotion system.
  • Violation of any provision within these Terms & Conditions.
  • Failure to provide the requested identity verification documents.
  • Self-initiated closure by the member for responsible gaming reasons.

In the event of account closure due to proven fraud, my888 reserves the right to confiscate all funds remaining in the account. For closures made on other grounds, any legitimate balance will be returned to the member once the review process is complete.

Members who wish to close their own account may do so by contacting my888 customer support via live chat or email at support@my888.run. Account closure requests will be processed within 3–5 business days.

10

Liability Limitations & Disclaimer

My888 provides this platform on an "as-is" basis and makes no express or implied warranties regarding its suitability for any particular purpose. To the extent permitted by applicable Malaysian law:

  • My888 is not liable for any financial losses incurred by members while using the platform, including betting losses, which are an inherent part of gambling activity.
  • My888 does not guarantee that the platform will always be available without interruption, free from errors, or free from viruses. However, we are committed to maintaining 99.9% uptime and addressing any technical disruptions promptly.
  • Information and content on the my888 website is provided for informational purposes only and should not be construed as financial or legal advice.

In the event of a dispute between a member and my888, both parties agree to first attempt resolution through my888's customer support channels before pursuing any legal action. All disputes that cannot be resolved amicably will be subject to the jurisdiction of Malaysian courts.

11

Contact my888 Regarding These Terms

If you have any questions or concerns regarding these my888 Terms & Conditions, our Malaysian-speaking support team is ready to assist:

  • Live Chat: Available directly on the my888 platform – response within minutes, 24/7.
  • Email: support@my888.run – response within 24 business hours.

These Terms & Conditions represent the latest version, updated in January 2026. All previous versions are no longer in effect. my888 recommends bookmarking this page and reviewing it periodically to stay informed of the current terms governing your use of the platform.

Related documents: Privacy Policy | Responsible Gaming | FAQ

My888 Approved Payment Methods

Deposits and withdrawals in RM only – all commonly used Malaysian payment methods accepted, with no hidden fees.

Touch 'n Go eWallet
GrabPay
DuitNow
FPX / Maybank2u
Boost
ShopeePay
CIMB Clicks

Minimum deposit RM10  ·  Minimum withdrawal RM30  ·  No transaction fees  ·  All amounts in RM

My888 Privacy Policy & Data Security

My888 is fully committed to protecting every member's privacy. Your personal information, transaction records, and gaming data are stored securely using 256-bit SSL encryption and will never be shared with any third party without your consent. my888 operates in compliance with the Personal Data Protection Act Malaysia (PDPA 2010). For full details on how we manage your data, please refer to Privacy Policy our full policy.

FAQ – my888 Terms & Conditions

Answers to the most frequently asked questions from members regarding the terms and conditions of the my888 platform.

Yes, my888 reserves the right to update its terms & conditions at any time. The date of the most recent update is always displayed at the top of this page. my888 will notify members of material changes via email notification or a notice on the platform's home page. We recommend checking this page periodically. Continued use of the my888 platform after any changes takes effect constitutes acceptance of the revised terms.

Registering multiple accounts is a serious violation of my888's terms. If my888 detects that you hold more than one account, all associated accounts may be suspended or permanently closed. Any bonuses obtained through duplicate accounts will be forfeited. The original deposit balance may be refunded upon completion of an investigation, subject to the circumstances and available evidence. If you are having trouble accessing an existing account, it is always better to contact my888 customer support rather than creating a new one.

The rollover period for the my888 welcome bonus is 7 days from the date the bonus is credited to your account. If you do not complete the rollover requirement within this period, any remaining bonus balance that has not met the conditions will be automatically forfeited by the system. However, your original deposit amount will not be affected — only the bonus funds will be lost. Your account will remain active and your deposit balance can be used or withdrawn as usual.

Yes, you may close your my888 account at any time for personal reasons. Contact my888's customer support team via live chat or email at support@my888.run and state your intention to close the account. Please ensure you have withdrawn all valid balances before submitting your request. Account closure requests will be processed within 3–5 business days. Closed accounts cannot be reopened – if you wish to play again in the future, you will need to register a new account.

Bonus abuse refers to any deliberate attempt to gain an advantage from a bonus without adhering to the true spirit of the promotion. Examples include: hedge betting — placing bets on two opposing outcomes to minimise risk while fulfilling the rollover requirement; using multiple accounts to claim the same bonus more than once; or employing systematic methods clearly intended to meet the rollover with minimal genuine wagering. my888 uses an automated monitoring system to detect suspicious betting patterns. Accounts suspected of bonus abuse may be temporarily suspended pending investigation.

my888's responsible gaming self-exclusion tools can be accessed through your account settings once you are logged in. From there, you can set daily or weekly deposit limits, loss limits, or request a cooling-off period. For temporary or permanent account suspension, you will need to contact the my888 customer support team directly via live chat or email. Self-exclusion limits take effect immediately upon being set and cannot be reduced within 24 hours of activation — this ensures your decision is taken seriously and cannot be easily reversed on impulse.
Register with my888 – Safe & Transparent

Join my888 with Complete Confidence

My888's terms & conditions are written in plain language so you know your rights and responsibilities before you play. Register a free account today, claim a welcome bonus of up to RM500, and enjoy a fair, secure, and entertaining online betting experience.

Bahasa Melayu